Crew Member Frequently Asked Questions

How do I sign up to join the Stuck On You Crew?

Go to and enter personal details as well as information about your existing website or blog. Once submitted and approved, you become a member of the Stuck On You Crew and can start earning commission.


What’s the difference between registering as a fundraiser and registering as a Stuck On You Crew Member?

Registering as a fundraiser allows you or a group of people to raise money for a charity, school or kinder. All money raised as a fundraiser is to benefit the school, charity or kinder only. A person or business cannot personally benefit from fundraising with Stuck On You, so fundraising cannot be used as a supplementary income stream.

An individual or business wishing to earn money or receive an additional income stream from selling Stuck On You products is required to register as a Stuck On You Crew Member. Becoming a Crew Member is also great way for bloggers to supplement their income if they already have a website or are selling products online.


What commission do we earn as Crew Members?

All sales of regular priced items earn up to 20% commission for orders placed by new customers, and 10% commission for returning customers. Sale or promotional items earn 5% commission.


Can we only promote our unique code and URL for a limited period, e.g. Back to School?

No, you can encourage your followers, local community, friends and family to order through your page all year round! You can create reasons for orders to be placed at any time, e.g. Christmas, Summer Camp, Back to School, Easter and for the perfect personalised gift. That way, you can keep your commission payments coming in throughout the year.


Can all products on the website earn commission?

Yes! All products across the Stuck On You range earn commission. That includes our labels, bags, bag tags, baby range, drink bottles, lunch boxes, gifts, as well as our seasonal ranges (Christmas, Easter, Back to School, etc.). Be sure to check which items are available to order on your country’s website, as they vary from country to country.


What is my Crew Member code?

A code is generated from your name, blog/website name or business name. It can be your full name or initials. It is best if it is all in capitals with no spaces in between. For example, Sally West could be: SALLYWEST or SW Mummas Unite could be: MUMMASUNITE or MU

This code must be entered into the promotional code box by your customer when they order to ensure you earn commission on that purchase.


What is the Crew Member URL and how does it work?

Your Crew Member affiliate URL gives your customers a link to your unique Stuck On You page. It uses the Stuck On You website and indicates that they are ordering through your page. You can copy and paste this link on all communications with followers, families, friends and your local community.

When they click on this link it will automatically add your Crew Member affiliate code in the promotional code box at the checkout. You can also use our images as promo tiles on your blog or website, which allows your customers to click through to order using your unique URL.


How do we receive commissions?

When reach the minimum threshold of 50, you can request a commission payout via your account dashboard. Commission is paid as a Bank Transfer or via PayPal to an approved bank account. Requests must be made by the Crew Member and will be paid 2 weeks after the month following the request.


If a customer doesn’t use my code, can you add the commission in later?

No, unfortunately commission cannot be added retrospectively to your account once the transaction has been made. That’s why it is vital that you include your Crew Member code and/or URL in all communications.


What marketing materials do you provide?

We provide a range of digital files in your Crew Member toolbox for use when promoting Stuck On You products. These files include posters, flyers, social media images and more! In addition to these files, we are happy to print up to 250x DL size flyers with your Crew Member code on them, free of charge. If you require a specific image or product to use in promotions to your followers, please contact us on and we can provide this for you.


Can we get order forms and catalogues to hand out?

Due to the large selection of designs, colours, fonts and styles available across our website, it is not practical for us to offer an order form or catalogue. Our products are designed to be personalised, so we find each customer will select what they prefer best by using our website to place their order.


If we haven’t earned enough commission for a payout, what happens?

The Crew Member relationship is designed to be ongoing, so we suggest you keep actively promoting your Crew Member URL and code to earn more commission. If you do want to end the relationship and the commission amount is under the threshold for payout, we can offer you a Stuck On You gift voucher(s) to the value of that final commission amount.


What happens if I forget the login?

Contact us here at and we can reset your Password.


How do we close down an account?

Accounts can be closed by contacting us at  Any commissions over 50 can be paid out to an approved account; if under 50 gift vouchers will be issued to the value of the commission balance.


20% commission for orders placed by new customers, and 10% commission for returning customers and 5% commission on sale or reduced stock.


Download Fundraising FAQ Sheet