Shipping & Delivery Information
Production
The Stuck On You personalised product range is proudly made in Australia, to order.
Each product is custom-created according to your design specifications and takes approximately 2 to 4 business days to complete & dispatch.
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Please note that during peak times and sales periods this timeframe may be a little longer, we appreciate your patience as our team of personalisation experts work to get your order ready. If you have any issues please contact our friendly customer service team at info@stuckonyou.com
Shipping & Handling Costs
Shipping charges are calculated at checkout based on the collective weight of your products.
When ordering only Labels and/or Bag Tags, the order will be sent in an envelope.
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Enjoy FREE SHIPPING on all orders over $95 AUD ($104.10 NZD)
| Australia | New Zealand | |
|---|---|---|
| Standard Envelope (non-trackable) |
$4.99 AUD | $5.47 NZD |
| Trackable Envelope | $9.99 AUD | $10.95 NZD |
| Express Envelope | $12.99 AUD | $14.23 NZD |
| Parcel | from $14.99 AUD | from $16.42 NZD |
| Express Parcel | from $19.99 AUD | from $27.15 NZD |
| Enjoy FREE standard shipping on orders over $95 AUD ($104.10 NZD) | ||
Express Delivery
If you need your order delivered quickly, you can select the Express Post shipping option in the checkout. Please be aware that this does not further reduce production time.
Delivery
A confirmation email will be sent to the email address used when placing your order, when your shipment has been dispatched. Occasionally we ship items separately, in this instance, you will not be charged any additional shipping cost.
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Stuck On You works with Australia Post to ship your order from our warehouse in Geelong, Victoria.
Personalised & Delivered in time for Christmas
If you're shopping for Christmas please note the following dates. We are unable to guarantee your order will arrive with you in time for Christmas if your order is placed after these dates.
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| Region |
Order Cut Off Date Standard Shipping |
Order Cut Off Date Express Shipping |
| WA | NT (Australia) | Friday 8th December | Wednesday 13th December |
| VIC |NSW | QLD | SA (Australia) | Tuesday 12th December | Friday 15th December |
| New Zealand | Friday 1st December | Thursday 7th December |
| Hong Kong | Friday 24th November | Friday 1st December |
| Canada | Monday 27th November | Tuesday 28th November |
| Singapore | Friday 24th November | Friday 1st December |
| USA | Monday 4th December | N/A |
| UAE | Tuesday 5th December | N/A |
| UK | Tuesday 5th December | N/A |