Shipping & Delivery Information


The Stuck On You personalised product range is proudly made to order in Geelong, Australia.


Each product is custom-created according to your design specifications and takes approximately 2 to 4 business days to complete prior to dispatch. On occasion due to failure of equipment or reasons beyond our control this time frame may take a little longer


Just a quick note to keep in mind: The delivery period for your order is separate from and added to the time it takes to create your items. This begins from the day your order is sent out. Choosing Express Post will speed up the delivery but won't affect the time needed to prepare your order. Also, when we mention business days, we're referring to Monday through Friday, based on Australian Eastern Standard Time, and this doesn't include public holidays or weekends.


If you have any issues or require further assistance please contact our friendly customer service team at

While we currently offer next-day dispatch, on occasion due to failure of equipment or reasons beyond our control this time frame may take a little longer, approximately 2 to 4 business days to complete prior to dispatch.

Shipping & Handling Costs

Shipping charges are calculated at checkout based on the collective weight of your products.

When ordering only Labels and/or Bag Tags, the order will be sent in an envelope.


Enjoy FREE SHIPPING on all orders over $95 AUD ($104.10 NZD)

Australia New Zealand
Standard Envelope
$4.99 AUD $5.47 NZD
Trackable Envelope $9.99 AUD $10.95 NZD
Express Envelope $12.99 AUD $14.23 NZD
Parcel from $14.99 AUD from $16.42 NZD
Express Parcel from $19.99 AUD from $27.15 NZD
Enjoy FREE standard shipping on orders over $95 AUD ($104.10 NZD)

Express Delivery

If you need your order delivered quickly, you can select the Express Post shipping option in the checkout. Please be aware that this does not further reduce production time.


A confirmation email will be sent to the email address used when placing your order, when your shipment has been dispatched. Occasionally we ship items separately, in this instance, you will not be charged any additional shipping cost.


Don’t go waiting by the window for the postie just yet! It can take up to 14 business days from the point of getting that dispatch confirmation to it arriving at your doorstep. Black Friday sales, sneaker drops, annual matchy matchy Christmas pyjama family cards – you get it. There’s a lot for your local mail distribution centre to handle! 


Stuck On You works with Australia Post to ship your order from our warehouse in Geelong, Victoria. Postcode 3219.


If you have selected standard non-trackable shipping service, please note that your package will be conveniently delivered to your letterbox. It is essential to allow for the recommended time frame associated with this service for your order to arrive. As this is a non-trackable service, we do not have the ability to monitor the journey of your parcel, and hence, no delivery time frames are guaranteed. 


Standard delivery timeframes given through Australia Post are between 4–14 business days.


Once your order has been dispatched, it becomes the responsibility of the carrier to ensure the successful delivery of your goods. If your order cannot fit into a mailbox, the carrier will attempt to leave it in a secure location. If they are unable to do so, a collection slip will be left, and your order will be redirected to your local post office or collection point for collection. 

Please note: It is the customer's responsibility to collect the order within 10 days of the attempted delivery date from the post office or collection point. Failure to do so may result in the return of the order to us, and an additional shipping fee to redeliver the goods will apply.

Personalised & Delivered in time for Christmas

If you're shopping for Christmas please note the following dates. We are unable to guarantee your order will arrive with you in time for Christmas if your order is placed after these dates.



Order Cut Off Date 

Standard Shipping

Order Cut Off Date

Express Shipping

WA | NT (Australia) Friday 8th December Wednesday 13th December
VIC |NSW | QLD | SA (Australia) Tuesday 12th December Friday 15th December
New Zealand Friday 1st December Thursday 7th December
Hong Kong Friday 24th November Friday 1st December
Canada Monday 27th November Tuesday 28th November
Singapore Friday 24th November Friday 1st December
USA Monday 4th December N/A
UAE Tuesday 5th December N/A
UK Tuesday 5th December N/A