Shipping & Delivery Information

The Stuck On You personalised product range is proudly made in Australia, to order.

Each product is custom-created according to your design specifications and takes approximately 2 to 4 business days to complete & dispatch.

 

Just a quick note to keep in mind: The delivery period for your order is separate from and added to the time it takes to create your items. This begins from the day your order is sent out. Choosing Express Post will speed up the delivery but won't affect the time needed to prepare your order. Also, when we mention business days, we're referring to Monday through Friday, based on Australian Eastern Standard Time, and this doesn't include public holidays or weekends.

 

If you have any issues please contact our friendly customer service team at info@stuckonyou.com

 

Stuck On You works with chosen delivery and courier services that aim to deliver parcels within 14 business days. While we make every effort to ensure prompt delivery once parcels leave our warehouse in Australia, it's important to note that any delays in delivery after dispatch are no longer the responsibility of Stuck On You. Please be aware that during sales periods, there might be instances where dispatch and delivery take a bit longer than our usual stated times.

Shipping & Handling Costs

Size Standard Express
Envelope $3.99 USD $22.99 USD
Parcel from $10.99 USD from $20.99 USD

* Please Note: During sales and peak purchasing periods such as Christmas and Back-to-School months, our dispatch times may be delayed due to the personalization process and the volume of orders we receive.

Personalised & Delivered in time for Christmas

If you're shopping for Christmas please note the following dates. We are unable to guarantee your order will arrive with you in time for Christmas if your order is placed after these dates.

 

Region

Order Cut Off Date 

Standard Shipping

Order Cut Off Date

Express Shipping

WA | NT (Australia) Friday 8th December Wednesday 13th December
VIC |NSW | QLD | SA (Australia) Tuesday 12th December Friday 15th December
New Zealand Friday 1st December Thursday 7th December
Hong Kong Friday 24th November Friday 1st December
Canada Monday 27th November Tuesday 28th November
Singapore Friday 24th November Friday 1st December
USA Monday 4th December N/A
UAE Tuesday 5th December N/A
UK Tuesday 5th December N/A